White Papers

Infrastructure Assessment Helps Win Larger Customer Relationship Management Projects

• Tags:
• crm,
• dynamics,
• microsoft dynamics,
• dynamics crm

Overview Customer Effective, a Microsoft Gold Certified Partner, serves the implementation, customization, and integration needs of midsize companies using Microsoft Dynamics CRM. With the release of Microsoft Dynamics CRM 3.0, Customer Effective began taking on projects with thousands of users. Not only were the stakes higher in terms of Customer Effective's potential revenue, but the potential risks posed by infrastructure scalability and performance increased as well. Customer Effective wanted the resources to efficiently identify technical requirements associated with these larger and riskier deployments. Microsoft Dynamics Business Systems Architecture Services filled that gap, reassuring customer technical decision makers, eliminating unforeseen project complications, and allowing Customer Effective to focus on its role as a Microsoft customer relationship management specialist.

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