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Medical Company Uses CRM to Expedite the Judicial Process
Overview Essex Medical & Forensic Services dispatches doctors, nurses, and paramedics to treat detainees who require medical treatment while in police custody in cities across the east of the United Kingdom. Essex Medical sought a powerful, flexible, and scalable Customer Relationship Management (CRM) solution to run its business efficiently by helping it track calls, dispatch medical personnel, and accurately report back to police authorities. Working with its Microsoft Gold Certified Partner Aspective, Essex Medical deployed Microsoft Dynamics CRM running on Microsoft Windows Small Business Server 2003. With a recent upgrade to Microsoft CRM 3.0, Essex Medical benefits from speedy system performance and is able to provide authorities with even faster response times and more accurate and detailed reporting.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | January 2007 | ||
| Format | Case Studies | ||
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