VoIP - IP Telephony White Papers
IP Telephony Solution Helps Customers Take Advantage of Converged Networking
Overview A leader in Internet Protocol (IP) telephony, Avaya delivers flexible, affordable, and scalable communications solutions for organizations of all sizes. Avaya IP Office provides an all-in-one communications solution built on converged voice and data technology to address the challenges of small and medium-size businesses. Customer Effective - one of Avaya's customers that deliver value-added Microsoft CRM solutions - installed Avaya IP Office - Small Office Edition to gain sophisticated communications capabilities and seamless integration with its Microsoft CRM system. This solution has helped Customer Effective manage customer interactions more efficiently, collaborate more effectively within its sales teams, and increase customer satisfaction. Based on its own successful experience with IP Office, Customer Effective now recommends the solution to its Microsoft CRM customers.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | January 2007 | Downloads | 1 |
| Format | Case Studies | ||
| Topics | |||
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