Infrastructure Management White Papers

Munich Airport Manages ITIL-Based IT Infrastructure Using BMC

Overview Munich Airport is a leader in German air transportation. It is one of the fastest-growing hubs in Europe and the world, with domestic flights already exceeding passenger numbers at Frankfurt Airport. Munich Airport was looking to integrate its IT and call management on a standardized platform. BMC Remedy Action Request System (AR System) was selected as the central configuration database and workflow engine for the disparate management systems involved in the airports operations.

Further White Paper Details
PublisherBMC Software File FormatPDF
Date PublishedJanuary 2007
FormatCase Studies   
Topics
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