Infrastructure Management White Papers
Business-Driven Decision Support for Change Management: Planning and Scheduling of Changes
Overview Moving from the results of a web survey carried out in early 2006 the authors identified the main challenges in IT change management as planning and scheduling of changes; high number of emergency changes and ill-definition or wrong scoping of request for changes. This paper addresses the problem of planning and scheduling changes taking business considerations into account, following a Business-Driven IT Management (BDIM) methodology. The authors sketch a reference architecture which follows the principles of BDIM, comprising of a mathematical model linking IT availability metrics to business objectives.
| Publisher | Hewlett-Packard | File Format | |
|---|---|---|---|
| Date Published | July 2006 | Downloads | 2 |
| Format | White Papers | ||
| Topics | |||
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