ROI - TCO White Papers
Move From Linux to Windows Raises Business Efficiency for Waste Management Provider
Overview When industrial waste management provider Envirosolve found that the security of its internal network had been compromised, it decided to switch from Red Hat Linux to the Microsoft Windows Server 2003 operating system. Implemented with the assistance of ASG Consulting, the company's new IT infrastructure takes advantage of several built-in features of Windows Server, including the Active Directory service for centralized user administration and Windows Terminal Services to provide remote users with smooth access to centralized systems. The company's move to Windows Server has resulted in reduced reliance on consultants, enhanced security and reliability, and improved user productivity.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | December 2006 | ||
| Format | Case Studies | ||
| Topics | |||
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...
The Role of the x86 Processors in the Virtualized, Energy-Contstrained Datacentre
This IDC White Paper analyzes the latest technology and market developments in the x86 server space, which has been significantly impacted by the spread of virtualization solutions and the rise...



