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Pension Insurance Provider Boosts Worker Productivity, Improves Customer Service
Overview New pension laws in Norway provided an opportunity for Vital Forsikring ASA, a life and pension insurance company, to boost the number of subscribers to its products. But after several mergers, Vital found itself with a myriad of mainframe systems running different applications. The company decided to build a new pension application based on service-oriented architecture. By using Microsoft BizTalk Server 2006, Vital has combined different transactions available through its disparate systems and presented them to employees and customers as Web services in a single Web portal. Vital has improved customer service by ensuring that all transactions are completed successfully and by providing around-the-clock access to its pension products.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | December 2006 | ||
| Format | Case Studies | ||
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