Quality of Service White Papers

Delivering on the Service Proposition: What to Look for When Considering On-Demand Applications

Overview If the ease and economics of Software-as-a-Service (SaaS) appeal to you, check out this informative white paper from SpringCM. It highlights best practices in SaaS operations and offers guidelines for evaluating providers based on these key criteria:

  • Performance
  • Reliability
  • Availability
  • Information Stewardship
  • Scalability
  • Enterprise Dependability
Download the paper to learn what questions to ask—and what answers to listen for—when selecting a Software-as-a-Service vendor.

Further White Paper Details
PublisherSpringCM File FormatPDF
Date PublishedMarch 2009 Downloads4
FormatWhite Papers   
Topics

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