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Quality of Service White Papers

Reduce Costs, Minimize Risk and Improve Network Performance with Managed Services

Overview Managed services are among the fastest growing segments of the IT/networking industry. This THINKstrategies white paper shows how enterprises can leverage managed services to:

Reduce costs
Minimize risk
Improve network performance

Further White Paper Details
Publisher	Siemens	File Format	PDF
Date Published	March 2009
Format	White Papers
Topics	Quality of Service, High Availability, Infrastructure Management, Outsourcing, Network Design, MSP, Cost Control - Risk Mgmt., Resources Mgmt., ROI - TCO, Strategic Planning, IT Reliability

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Contact Centres: Optimum service at optimum cost

Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful...

Publisher:
ntl:Telewest Business

Tags:
ethernet

Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs

Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your ROI. Watch "Learn how Performance...

Publisher:
Cerylion

Tags:
service level management

Dell-Customized Mobility Solutions

The marketplace is overflowing with a multitude of mobility options for businesses of all types and sizes. From notebooks, netbooks, and handheld computers to WiFi, smartphones, and mobile broadband, there...

Publisher:
Dell

Tags:
lan - wan standards

10 Steps to Control Wireless Costs Through Consumption Management

In the telecom and data communications environment, the challenge is to strike the right balance between understanding corporate usage trends and adopting new technologies that can make the organization more...

Publisher:
MBG Expense Management

Tags:
monitoring systems

Collaborative QoS-Information Sharing for Mobile Service Users: A Web 2.0 Business Model Proposal

Mobile Service Providers (MoSPs) emerge, propelled by ubiquitous availability of mobile devices and wireless communication infrastructures. MoSPs' customers satisfaction and consequently their revenues, largely depend on the Quality of Service...

Publisher:
University of Geneva

Tags:
quality of service

Dot-coms to fade as fast as bricks and mortar businesses

One answer is to be in distribution and leverage other companies' brands. On the back of the high-profile failures of dot-coms boo.com, Clickmango, and Dressmart - not to mention recent lay-offs in a sector known for job creation - there have been...

Channel:
WebWatch

Meta Group Quarterly: The five most important trends for CIOs

Portals provide major leverage to enterprises and represent a high-growth market in an otherwise consolidating information technology world. Enterprises, typically within lines of business rather than IT, are already spending on web services...

Voice of IP grows louder

So we found that account teams selling into enterprises that only had a basic requirement weren’t having much luck. In technical terms, beginning to integrate IP telephony either as a hybrid IP-PBX-based solution, or a full-on software-driven call...

SME and CRM: Acronyms that go together like two peas in a pod

They tend to be more intimate with their customers - they have that inbuilt advantage of having management closer to their customers too - and they need to ensure that they leverage that and not inhibit it," he told silicon.com.

Channel:
Applications
Tags:
sme,
crm,
microsoft

Skype hopes ID measures will win business users

Sauer said: "If you have one single namespace, there's an opportunity there [for Skype] to leverage that space by integrating third party LDAP, which has been built into some large identity management systems in large enterprises.

Channel:
Telecoms
Tags:
skype

Open source and SOA to redefine software landscape

Forrester's advice to IT buyers is to choose one or two of the "big four" IT vendors to anchor the company's IT strategy but retain competitive leverage in architecture and purchasing and open up to the "four horsemen" to drive productive change.

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