Primarily, they have focused on the foundation (planning/managing) part of the customer cycle (order entry, production, fulfillment and billing), whereas customer relationship management (CRM) applications have focused on the rest of the customer...
More than half of us have our email address available in the public domain - a fact which offers some insight into why we receive so much unsolicited email. Hockey believes it's time companies add end-user education to their anti-spam approach in...
The most serious problem, known as a cross-domain security vulnerability, affects all versions of Internet Explorer running on Windows NT, 2000 and XP. But we have always said that if we have to go out of the cycle to protect our customers we would...
Oliver Friedrichs, a senior manager at Symantec Security Response, said in a statement: "These vulnerabilities are increasingly being used to facilitate online fraud through the installation of malicious software on vulnerable computers.
At the same time, the DVLA is upgrading its driving licence card production facility to address the increasing threat to the driving licence from counterfeiters. It adds: "We are procuring new card production equipment with the capability of...
Container ships and airfreight planes shift products all across the world everyday, from factory to customer in a complex dance of logistics that spans the world. The defining difference is that KPO is usually focused on knowledge-intensive...