Giga analyst, Chip Gliedman, told Silicon.com that pharmaceuticals were first to adopt metrics - a method of defining the level of success in a project - for their IT strategy and that other IT directors would be wise to follow suit.
These metrics are important for another reason - they highlight the broader issue of just how we measure the effectiveness of IT and how we make decisions about deploying it. Former IT director and Butler Group associate Paul Strassman has strong...
We are convinced that his metrics are the only way to measure and benchmark the information management infrastructure of an enterprise. The information-based economy needs metrics that measure how good a company is at converting those costs of...
More reasonably, I suppose, it was the point at which I became all too aware of the very real dangers of a metrics-dominated management mind. Managers and teams were typically judged against metrics spanning less than five key parameters.
In its survey of business-to-business and business-to-consumer retailers on the Web, Forrester found that companies are giving top priority to tactical difficulties such as what content to deliver and how to trigger actions based on personal...
They are not working out what the KPIs should be and working out the right actions to take when the indicators change. Although Ikea measures the same things that other companies do, the actions they take are quite different.
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