Although four out of five (81 per cent) of businesses adopt formal SLAs, these are only met 74 per cent of the time, according to research carried out by Forrester Consulting. According to Forrester, the failure of these SLAs demonstrates many...
A survey of companies in eight European countries and the US by Forrester Consulting found that there are big budgets for identity management and access control projects. Companies are tightening up access to their IT systems in the face of hackers...
According to research from Forrester Consulting, 44 per cent of large corporations in the US now pay someone to monitor and snoop on what's in the company's outgoing mail, with 48 per cent actually regularly auditing email content.
He said that many firms still focused on return on investment by expanding customer numbers, despite proof that customer retention made better economic sense. Unveiled at the company's ebusiness executive summit in San Diego, the Return on...
HP now has about 300 employees in presales and consulting trained on this open-source "stack" and about 20 customers who have gone through initial pilot projects, Fink said. Since dropping Bluestone, HP has forged a close alliance with BEA and has...
It also manages the IT infrastructure and provides technical and business consulting for the Metropolitan Police. But he added: "It's easier to make a commercial return from the commercial sector than from the public sector.
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