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Customer Support Services White Papers

Using a Public Folder as a Mailbox

Overview This paper explains how to use a Public Folder in Exchange 2000 to collect mail that can then be accessed by multiple users, this could be used for a Sales Department or Customer Service mailbox for example. The paper explains the process of using a Public Folder as a mailbox. The best example of using a Public Folder as a mailbox would be for an email address of info@yourcompany.com. Any mail being addressed to info@yourcompany.com needs to be handled by the Customer Services department.

Further White Paper Details
Publisher	TechGenix	File Format	HTML
Date Published	May 2004	Downloads	1
Format	White Papers
Topics	Customer Support Services

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