Customer Support Services White Papers
Unified Communications Solution Proves to Be the Perfect Fit for Hong Kong Retailer
Overview Apparel retailer Giordano International Limited saw the need for a more efficient, cost-effective, and secure internal communication platform linking its many sites in Hong Kong and China. With cross-border business increasing, Giordano needed a comprehensive communications tool that would help more than 100 users conduct multisite management meetings, share documents, and collaborate for fast business decisions and quality customer service. By deploying Microsoft Office Live Communications Server 2005 and a multi-party video-conferencing solution from RADVISION, Giordano equipped its staff with real-time collaboration and presence capabilities that dramatically increased productivity. At the same time, the company decreased its international direct-dialing and travel costs, as well as IT management costs.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | October 2006 | ||
| Format | Case Studies | ||
| Topics | |||



