Customer Support Services White Papers

Unified Communications Solution Proves to Be the Perfect Fit for Hong Kong Retailer

Overview Apparel retailer Giordano International Limited saw the need for a more efficient, cost-effective, and secure internal communication platform linking its many sites in Hong Kong and China. With cross-border business increasing, Giordano needed a comprehensive communications tool that would help more than 100 users conduct multisite management meetings, share documents, and collaborate for fast business decisions and quality customer service. By deploying Microsoft Office Live Communications Server 2005 and a multi-party video-conferencing solution from RADVISION, Giordano equipped its staff with real-time collaboration and presence capabilities that dramatically increased productivity. At the same time, the company decreased its international direct-dialing and travel costs, as well as IT management costs.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedOctober 2006
FormatCase Studies   
Topics
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