White Papers

Format E-mail Messages for Clarity

Overview Everyone wants people to read and act on the e-mail messages that are sent to them. But the fact is people don't always send messages that support effective responses. The common goal of anyone writing an e-mail message is for the recipients to read the message, understand its intent, and take the actions that are being requested. Two important aspects of e-mail messages that are often overlooked are how they read and how they look. Composition and formatting can make all the difference to how recipients respond to an e-mail message.

Further White Paper Details
PublisherMicrosoft File FormatHTML
Date PublishedOctober 2006
FormatWhite Papers   
Topics
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