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Business Consultants Capture Dynamic Client Sessions With Digital Note-Taking Program

Overview Capgemini provides consulting, technology, and outsourcing services to clients worldwide. To collaborate with clients, the company has developed a network of Accelerated Solutions Environments (ASE). The Helsinki ASE team facilitates large scale collaborative sessions that help clients solve complex business problems rapidly. Group facilitators would capture discussions, process mapping, and presentations from client sessions on whiteboards, paper notes, audio and video recordings, and photographs, requiring careful organization. The sheer volume of this information collected in various formats was difficult to manage and reproduce to meet ASE's needs. In March 2005, the ASE group started using Microsoft Office OneNote 2003 to capture these discussions. Using OneNote 2003, ASE is capturing information more quickly and improving the quality of information captured.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedOctober 2006 Downloads3
FormatCase Studies   
Topics
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