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Federal Agency Accelerates Aviation Rulemaking With Global Knowledge Management Network

Overview The Federal Aviation Administration (FAA) Aircraft Evaluation Groups (AEG) establishes operational safety criteria for new and modified aircraft and manages aircraft suitability safety processes. In preparation for ISO certification, the AEG needed to accelerate airworthiness reviews and streamline external industry collaboration on aircraft maintenance and certification. The FAA deployed Knowledge Services Network (KSN), a comprehensive Web-based knowledge management solution built on Microsoft collaboration technologies. This network serves 21,000 employees in the FAA with a powerful, user-friendly collaborative work environment that is revolutionizing its business processes. Benefits of KSN include accelerated airworthiness and operational reviews, improved process accountability, more secure intellectual assets, and estimated annual cost avoidance across the FAA of U.S.$20 million.

Further White Paper Details
Publisher	Microsoft	File Format	WORD
Date Published	October 2006
Format	Case Studies
Topics	Database Management

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