Help Desk White Papers
ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
Overview
Over the past 18 months, ITIL's notion of the Configuration Management Database (CMDB) has caught on within the industry. In a nutshell, the CMDB provides a common trusted source for all IT data used by the business and holds significant promise as a central point for IT governance, asset management, inventory, change and configuration control, and as a core system for more effective service assurance.
While promising, the CMDB can also be puzzling and intimidating for enterprise IT professionals. The CMDB isn't a "thing" to buy. Rather, it is an enabler for data integration in support of superior process and organizational efficiencies. A successful CMDB initiative necessitates a new way of investing in, reconciling, and consolidating management investments and requires substantial cultural, political, and organizational change.
In this research report, Enterprise Management Associates (EMA):
- Provides an introduction to ITIL's CMDB
- Outlines the drivers for CMDB adoption
- Addresses potential pitfalls on the road to successful CMDB implementation
- Offers best-practices guidance to organizations undertaking a CMDB initiative
| Publisher | Enterprise Management Associates | File Format | |
|---|---|---|---|
| Date Published | September 2006 | Downloads | 1766 |
| Format | White Papers | ||
| Topics | |||
-
Did you find this white paper useful? 4 out of 6 users found this white paper useful
White Paper RSS
Download
Register
