Knowledge and Data Management White Papers
Streamline to Success: The Real Mid-Market Experience: Retail
Overview From self-scan checkouts at grocery stores to information kiosks at retail chains, businesses are realizing the benefits of technology on the overall shopping experience. Next generation "super shoppers" have become empowered by their ability to access data online. This ability translates into an extremely knowledgeable consumer base, with specific customer service needs. As customers seek out more productive shopping experiences, retailers will have to tailor to the needs of individual consumers and supply greater convenience, lower prices, and easy-to-use technologies. But technology for technology's sake is not enough. In-store technologies must provide clear benefits....and they do.
| Publisher | IBM | File Format | Podcast |
|---|---|---|---|
| Date Published | February 2007 | Downloads | 7 |
| Format | Webcasts | ||
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