IT HR - Staffing - Training White Papers
Web-Based Training Boosts Company's Customer Satisfaction to 97 Percent
Overview Fuji Xerox Australia is one of Australia's leading providers of document production equipment and related software. The aggressive product release cycles required to keep the company at the top of its game in the document management business were increasing pressure on the company's training budget. With its 1,400 employees in offices across Australia and a dealer network that spans the country, the company needed a way to provide cost-effective training to remote staff. Following advice from Microsoft Partner MCI, the company chose Microsoft Office Live Meeting, a Web-based collaboration and conferencing service. Now it can deliver more regular training in a format that better suits its staff, without the need for costly travel to seminars.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | September 2006 | ||
| Format | Case Studies | ||
| Topics | |||
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