Customer Support Services White Papers

Global Manufacturer Empowers Employees, Increases Efficiency With Mobile Solution

Overview With manufacturing facilities and customers spanning the globe, Gates Corporation, a leading maker of automotive and industrial belts and hoses, needed a better way for employees to work while away from the office. Customers demanded faster responses, and the company needed to react with the agility of its smaller competitors. Gates established a Mobility Center of Excellence and adopted a comprehensive mobility strategy that included standardizing on Windows Mobile powered smartphones and Pocket PCs. Gates is finding that employees are using their devices to work more efficiently, with a greater emphasis on strategic efforts.

Further White Paper Details
PublisherMicrosoft File FormatWORD
Date PublishedSeptember 2006
FormatCase Studies   
Topics
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