Customer Support Services White Papers
Global Manufacturer Empowers Employees, Increases Efficiency With Mobile Solution
Overview With manufacturing facilities and customers spanning the globe, Gates Corporation, a leading maker of automotive and industrial belts and hoses, needed a better way for employees to work while away from the office. Customers demanded faster responses, and the company needed to react with the agility of its smaller competitors. Gates established a Mobility Center of Excellence and adopted a comprehensive mobility strategy that included standardizing on Windows Mobile powered smartphones and Pocket PCs. Gates is finding that employees are using their devices to work more efficiently, with a greater emphasis on strategic efforts.
| Publisher | Microsoft | File Format | WORD |
|---|---|---|---|
| Date Published | September 2006 | ||
| Format | Case Studies | ||
| Topics | |||



