Telindus believes a lack of network visibility and ROI (return on investment) measurement may be hampering the IT department's cause. This may result in IT departments having to use scare tactics when it comes to getting network investments on the...
Yet that remains a very low number and in Europe the figure is only seven per cent with examples in the UK including HSBC, Marks & Spencer and Vodafone. It is the second time the research has been carried out and, compared to the earlier 2003...
One good starting place for guidance on proper processes to manage software assets is the relevant parts of the IT Infrastructure Library (Itil) documentation. Muirhead suggests organisations can use Itil best practice and a federated Configuration...
He also suggested the launch of Itil 3 will prompt companies to make IT a more strategic part of their business but acknowledged many companies may not be particularly aware of it. Only 18 per cent of respondents said they have a formal IT plan...
Find out all about chip and PIN, Itil, wi-fi and more in our Cheat Sheets. And given the presence of environmental heavy hitter Al Gore on its board of directors, Apple had to be seen to respond to Greenpeace's criticisms and take the lead in green...
Nomenclature aside, IT components all the way up to the functions used by business users have to offer visibility, precision, timeliness, speed, repeatability and efficiency. This is especially true because over the past few years shifts such as...