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Laying the ITIL Foundation: Aligning IT with the Business

Overview The best laid plans of business and IT professionals can fail without a solid foundation, and IT Infrastructure Library service management processes are no exception. More companies are turning to this infrastructure standard to cut costs, improve quality of IT services and comply with regulations. To achieve those goals, a strategic approach is needed that aligns IT initiatives with business goals. Learn how with this free Webinar from Mercury Interactive and Enterprise Management Associates.

Further White Paper Details
Publisher	Mercury Interactive
Live Date	28th June 2006 00:00 BST
Format	Webcast
Topics	Infrastructure Management, IT Reliability, ITIL

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