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IP Telephony Services: New Paradigm Requirements for Support Services

Overview Companies are migrating from dedicated, somewhat closed systems to open environments that converge diverse voice, data, and video applications onto single IP-based networks. In this new model, telephony runs as an application, and must operate on and interoperate with the IP network's data infra-structure and management environment. Success of an enterprise's telephony enabled business applications depends on their smooth integration into the IP network. This paper explores the new service requirements that this migration is creating for IP Telephony support services, the Avaya IP Support Services architecture and layered service options, and insights on how to select the right IP Support Service for the business.

Further White Paper Details
Publisher	Avaya	File Format	PDF
Date Published	September 2005	Downloads	9
Format	White Papers
Topics	High Availability, VoIP - IP Telephony, Telephony Systems - PBX

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