ITIL White Papers
TNS Infratest - Efficient Processes Keep Quality in Step With Speedy Growth
Overview TNS Infratest specializes in "Research-led consulting" of a width and depth virtually unmatched by any other institute in the field. The company employs top-class research instruments in its statistical surveys to afford clients an in-depth over view of the state of the market. The business solutions deployed in the accomplishment of this mission are supported by an IT infrastructure that is subject to rolling development. HP OpenView is the tried-and-tested management solution chosen by the company for its IT infrastructure. The company decided on a combination of HP OpenView for infrastructure management and IT service management along the lines of the ITIL process model as the right way to achieve these ends.
| Publisher | Hewlett-Packard | File Format | |
|---|---|---|---|
| Date Published | August 2006 | ||
| Format | Case Studies | ||
| Topics | |||
-
Did you find this white paper useful?
White Paper RSS
Download
Register
