You are here: silicon.com > Resources > White Papers > IT Management > User Satisfaction > SLA

SLA White Papers

ProactiveNet Hones SLA Management

Tags:
sla,
console,
tree,
slas

Overview ProactiveNet 7.0 goes toe-to-toe with Mercury's products through a new, re-architected Web recorder and transaction playback function that integrates technology from Segue. ProactiveNet added an SLA guidance wizard that helps users better define SLAs. ProactiveNet uses hyperbolic tree display technology from Inxight to show either a tree metaphor for infrastructure elements in the operations console or a tree representation of SLAs (service-level agreements) and services in the business manager's console.

Further White Paper Details
Publisher	Ziff Davis Media	File Format	HTML
Date Published	May 2006	Downloads	35
Format	White Papers
Topics	SLA, Infrastructure Management, Service Level Management

Did you find this white paper useful? 3 out of 6 users found this white paper useful

Live Webcast: Telecoms 2.0 - Where is telecoms heading?

In this webcast, our panel of experts will review where we are with next generation telecoms in the UK, working through the concept of 'Telecoms 2.0': - Realising the potential of Next Generation Networks - why it isn't just about the technology? - What attributes should firms be looking for in their telco partner? - Is the relationship between telco provider and customer changing? - What things need to happen to make next generation services a reality? - You say you want the supplier to change. Do you want to change too? - What is Telecoms 2.0?

Publisher:
ZDNet UK

Telecom 2.0: Mind over matter

ntl:Telewest Business believes that the role of the telco is evolving. Gone are the days when it was enough to simply focus on circuits and minutes, customers now need a far higher degree of interaction and look for suppliers who will talk business solutions with them.

Publisher:
ntl:Telewest Business

IBM Information Server Change Data Capture

In today's fast-paced world, access to real-time data has never been more important. To be successful, organizations need to be able to report and analyze corporate data quickly and easily, regardless of what applications created the data, what platform they're running on, or what database they're stored in.

Publisher:
IBM

An examination of server consolidation: the trends that can drive efficiencies and help businesses gain a competitive edge

This white paper provides a starting point for organizations contemplating server consolidation. It includes an overview of server consolidation concepts and techniques and provides guidance on methodologies. It also looks at the potential cost savings associated with server consolidation and offers information on how organizations can sustain the advantage they have gained by consolidating their servers.

Publisher:
IBM

Also on silicon.com

Site Navigation:

SLA White Papers

ProactiveNet Hones SLA Management

Quick Sitemap Links:

About Us

Search

Blogs

Verticals

Advertising Features

CNET Networks in Europe

CNET Networks in the United States

CNET Networks in Asia Pacific