Service Level Management White Papers
Supply Chain and Demand Chain Integration: The Pathway to Profit and Competitive Advantage
Overview
Over the last decade, a powerful mandate for sustained business productivity has emerged: to design, alter, and combine products and services to profitably and efficiently meet the needs of customers. "Managing demand for the total value maximization of the enterprise and the supply chains" is the "competitive battleground" of the twenty-first century, argues Dr. Hau L. Lee of Stanford University. This white paper explains how companies can meet this challenge and achieve maximum return and competitive advantage by integrating their supply chain management (SCM) and customer relationship management (CRM) processes and systems.
| Publisher | SAP | File Format | |
|---|---|---|---|
| Date Published | August 2006 | ||
| Format | White Papers | ||
| Topics | |||
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