SLA White Papers

Service Level Agreements and QoS Delivery in Mission Oriented Networks

Overview The SLA is an essential tool for delivering mission critical networking services over a Global Information Grid (GIG) network infrastructure that will be designed and operated by many different entities. The GIG integrates Network Service Domains (NSD) created by many acquisition programs. Each NSD will be operated by a NSP. Some NSPs will operate more than one NSD. This paper provides recommendations for implementing SLAs, creating SLA processes and roles, and selecting SLA metrics to be used by Global Information Grid (GIG) User Communities and Network Service Providers. SLAs define the performance metrics, obligations and financial relationships between User Communities and Network Service Providers (NSP), and between cooperating NSPs.

Further White Paper Details
PublisherMITRE File FormatPDF
Date PublishedMay 2006 Downloads85
FormatWhite Papers   
Topics
  • Featured White Papers
Thin clients switch on digitally excluded

Thin clients switch on digitally excluded

Case study: Digital inclusion project tackles social exclusion in Liverpool more

Renault goes multilingual

Renault goes multilingual

Case study: Translation tech turns docs into 23 languages… more


Quick Sitemap Links: