Broadband White Papers
Connexion by Boeing Successfully Launches Broadband In-Flight Internet Access
Overview With headquarters in Chicago, Illinois, Boeing is the largest aerospace company in the world. Created to develop an in-flight, high-speed, data communication network, Connexion by Boeing enables passengers to access the Internet in the air. Connexion by Boeing reached out to several service-based companies, and Cisco Systems was one of the key companies with which Connexion by Boeing developed a working relationship. The role of the Cisco Internet Business Solutions Group (IBSG) was to continue to help CBB 'Change the DNA' of the company by shifting from a manufacturing mindset to a customer-centric consumer services company. Connexion by Boeing already has garnered high marks for its venture into consumer in-flight Internet services, rating 94 percent customer satisfaction.
| Publisher | Cisco Systems | File Format | |
|---|---|---|---|
| Date Published | August 2006 | Downloads | 1 |
| Format | Case Studies | ||
| Topics | |||
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