Training and Certification White Papers

Adobe Systems Case Study: Citigroup Hong Kong - Quality Department

• Tags:
• training and certification,
• training,
• game,
• citigroup

Overview The Citigroup Hong Kong Quality Department is responsible for delivering training to Citigroup staff to maintain and improve corporate quality. Quality training is provided in many different forms to fit the employee's need. For example, staff can choose to take training courses if time allows; Interactive CD-ROMs let staff participate in training without requiring a fixed time slot. However, as more and more training material is generated, more manpower is required to keep the existing courseware updated with the latest content. Also, a huge demand in training interactivity is required; so a more engaging and interesting training platform is essential. KBQuest designed and developed the Citigroup Quality Training Game, a Flash based online Role Playing Game (RPG).

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