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VoIP - IP Telephony White Papers

VoIP: Enhancing Customer Responsiveness and Employee Productivity at NORPAC Foods

Overview When NORPAC Foods needed to replace three outdated and poorly performing PBX systems, it evaluated a variety of alternatives and ultimately chose a new Voice over IP (VoIP) system from ShoreTel. Download this case study to read about the cost and productivity benefits the Oregon-based processor of fruits and vegetables has realized since deploying its IP telephones. The paper describes the user-friendly features of the ShoreTel system and explains how they're translating to better customer service for NORPAC.

Further White Paper Details
Publisher	Shoretel	File Format	PDF
Date Published	April 2008	Downloads	109
Format	Case Studies
Topics	VoIP - IP Telephony, Telecom Services, Telephony Systems - PBX, Access Technologies, TCP - IP

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