Voice - Data Integration White Papers
ShoreTel System Keeps Pace With Retailer Design Within Reach's Expansion Plans
Overview
Design Within Reach deployed ShoreTel to 25 locations with 135 users. Another 40 locations and 265 users will be added in the near future.
Fast-growing Design Within Reach was opening 20 new store locations a year. Thirty-five retail stores were already open, each using separate and expensive-to-maintain Nortel phone and voice mail systems. The furnishings retailer needed a less expensive and less complex alternative for phones and voice mail. After extensively comparing VoIP solutions, Design Within Reach choose the ShoreTel solution, based on ease of implementation, centralized management, and cost-effectiveness.
The retailer deployed the ShoreTel phone systems for less than half of what it would have cost to implement its old Nortel circuitswitched phones. Not only was the ShoreTel solution easy-to-install, but also it is easy to manage and maintain. End users praise the ShoreTel system's feature set and ease-of use, and are particularly fond of the ease of four-digit dialing among offices.
| Publisher | Shoretel | File Format | |
|---|---|---|---|
| Date Published | May 2006 | Downloads | 304 |
| Format | Case Studies | ||
| Topics | |||
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