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VoIP - IP Telephony White Papers

Visiting Nurse Association of Boston Switches to VoIP and Enjoys Cost Savings and Service Improvements

Overview After evaluating a variety of competing products to replace its unreliable, inflexible, and poorly performing telephone system, the Visiting Nurse Association of Boston chose a robust VoIP solution from ShoreTel for its ease of use, flexibility, and in-house manageability. Download this short but informative case study to read more about the special telephony needs of the VNA of Boston and to find out how the ShoreTel system is satisfying those requirements while improving employee productivity, enhancing customer service, and reducing administrative overhead.

Further White Paper Details
Publisher	Shoretel	File Format	PDF
Date Published	April 2008	Downloads	103
Format	Case Studies
Topics	VoIP - IP Telephony, Telecom Services, Telephony Systems - PBX, Access Technologies, TCP - IP

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From Voice over IP to Unified Communications: Simplify System Management

Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others are built on top of...

Publisher:
Shoretel

Tags:
voip - ip telephony

IP Telephony from A to Z

Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to assist you with your pre-decision...

Publisher:
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IP Unified Communications Systems Total Cost of Ownership (TCO) Whitepaper

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Publisher:
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Tags:
voip - ip telephony

Is your network ready for IP Telephony?

Successfully deploying IP telephony to your enterprise also means understanding the requirements for delivering toll-quality voice over your company's network infrastructure and then appropriately planning for, choosing and deploying the...

Publisher:
Shoretel

Tags:
voip - ip telephony

Strategic Guide to Business Phone Systems:

This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization. This guide takes you through...

Publisher:
Shoretel

Tags:
voip - ip telephony

Shoddy search engines costing companies

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Channel:
IT Director

Americans still positive about using email

The study, conducted by the American Management Association, along with communication management software company Clearswift and the ePolicy Institute, found that employees who use email spend an average of about an hour and 47 minutes handling...

Channel:
LANs

Quocirca Straight Talking: Death to desk phones?

In a recent Quocirca study, commissioned by Ericsson and the EVUA (European VPN Users Association), over 80 per cent of the 150 organisations interviewed said there was an element of mobile working amongst their employees, with over half...

Channel:
Mobile & Wireless

Fixed voice revenues shrink as VoIP swells

The drop is due to the rise of voice over IP (VoIP) services, the uptake of mobile phones as a substitute for landlines and growth of broadband which has a set monthly fee, IDC said in a recent study, Fixed Telephony Services in Western Europe...

Channel:
VoIP
Tags:
voip,
bt

VoIP shaking up telecoms

As a result of businesses moving to IP telephony, telecoms service providers will lose $36bn per year in sales. Of 1,232 executives surveyed worldwide, 78 per cent of large companies say they are deploying IP telephony - largely to enhance...

Channel:
Telecoms
Tags:
voip

Microsoft dives into unified comms

Microsoft will likely dominate the desktop, and Cisco has already proven that it's strong on the infrastructure side, selling roughly half of the VoIP-enabled telephony lines. Microsoft chairman Bill Gates and Business Division president Jeff...

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