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ITIL White Papers

IT Business Management: A Strategy for Customer Service in the Future

Overview Established for over 20 years in Europe, the USA and Asia Pacific, Touchpaper is one of the most respected international providers of IT Service Management (ITSM) solutions. Operating with a secure financial platform and constantly profitable, Touchpapaer has built up a loyal customer base of 1,700 supporting over 3 million users worldwide in organizations as diverse as fuel giant Exxon Mobil, global financial services institution Merrill Lynch, advertising agency Publicis, regional law enforcement agency The Lancashire Constabulary and Europe's premier management educational establishment, the London Business School.

Further White Paper Details
Publisher	Touchpaper Software	File Format	PDF
Date Published	November 2005	Downloads	80
Format	White Papers
Topics	ITIL, Help Desk, Service Level Management

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