ITIL White Papers

Pilkington Drives Global IT Service Improvements and Multi-Million Pound Cost Reductions With Touchpaper Solutions

Overview Pilkington is a leading global glass manufacturer with 2004 sales of £2.7 billion and around 24,000 employees. Productivity improvements, cost reduction and quality and technological advances are the key to remaining competitive in glass manufacturing. Touchpaper solutions have played a part in assisting Pilkington to reduce its IS services costs, year on year since 2000 amounting to in excess of £6 million.

Further White Paper Details
PublisherTouchpaper Software File FormatPDF
Date PublishedMay 2006
FormatCase Studies   
Topics
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