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The Role of ICT in Meeting Local Government Efficiency Targets: A Survey of 80 English Local Authorities

Overview The survey presented in this paper highlights the need for everyone to focus on ways of improving efficiency in the use of technology in Local Government. Almost everyone agrees that ICT has a pivotal role to play, but there are still uncertainties as to how to leverage support and manageability improvements so that operational processes are made more effective. Asset management, web self-service and other applications are clearly in the minds of many of those charged with achieving Gershon savings, and there is evidence of an increased commitment to invest in these areas.

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PublisherTouchpaper Software File FormatPDF
Date PublishedJanuary 2006 Downloads160
FormatWhite Papers   
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