Training and Certification White Papers

Knowledge Pathways and Custom Doc Reduce Cost of Custom Training for Healthcare Provider

• Tags:
• training and certification,
• training,
• materials,
• global knowledge

Overview Charged with training over a thousand computer users in unfamiliar applications, the Director of Technology Learning at SJRMC, Inc., started by conducting most of the training herself in a traditional Instructor-Led Training (ILT) environment and turned to an outside vendor for materials and additional instructors. The Director turned to Global Knowledge's suite of software solutions; specifically, the Director implemented CustomDOC, a courseware development tool that provides trainers the ability to create standard or customized courseware and help desk materials in minutes.

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