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Eight practical tips to improve configuration management

Overview Configuration management is defined as ensuring that the inter-relationships of hardware and software are accurately documented, and it's an essential aspect of maintaining infrastructure systems. Unfortunately, technicians are often poorly motivated or insufficiently trained to handle the task effectively. A number of practical strategies can help improve configuration management in your organization, from selecting qualified process owners to involving the appropriate hardware and software suppliers to coordinating documentation efforts prior to major upgrades.

Further White Paper Details
Publisher	TechRepublic	File Format	PDF
Date Published	May 2005	Downloads	34
Format	Downloads
Topics	ITIL, Infrastructure Management

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