SLA White Papers

Sample SLA for outsourced data backups and retrievals

Overview Use this sample service level agreement (SLA) if your organization is entering into a contract with a third-party provider to outsource your data backups. This sample document will help you understand what should be included in this type of SLA and the legal and operational protections that you need to have in place.

Further White Paper Details
PublisherTechRepublic File FormatOther Download
Date PublishedApril 2004 Downloads41
FormatDownloads   
Topics
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