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Voice - Data Integration White Papers

Learn the basics of unified messaging and Cisco's Unity solution

Overview This sample chapter, taken from Cisco Unity Deployment and Solutions Guide, discusses the challenges associated with unified messaging as a part of the voice data convergence paradigm for the messaging application layer.

Unified messaging is the integration of several different communications media so that users can retrieve and send voice, fax, and e-mail messages from a single interface, whether that is a wireline phone, a wireless phone, a PC, or an Internet-enabled PC.

This sample chapter, taken from Cisco Unity Deployment and Solutions Guide, introduces the concept of unified messaging and discusses how the technology has evolved. The chapter covers the following topics:

Who manages unified messaging and why
Organizational perceptions about unified messaging
Security issues related to converging voice messages with e-mail
Messaging technologies

Title: Cisco Unity Deployment and Solutions Guide
ISBN: 1587051184
Published: August 2004
Author: Dustin Grant, Jeff Lindborg, Steve Olivier, Todd Stone
Chapter: Chapter 1: About Unified Messaging
Published by Cisco Press

Included with this free sample chapter is a Cisco Press offer to save 30 percent on the complete text.

Further White Paper Details
Publisher	TechRepublic	File Format	PDF
Date Published	March 2006	Downloads	155
Format	Downloads
Topics	Voice - Data Integration

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