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JJ Food Service Limited Books Up to $250,000 in Hourly Sales With Cisco Customer Contact Solutions
Overview For JJ Food Service Limited of Middlesex, United Kingdom, the contact center is the heart of the business. When JJ Food Service Limited decided to build a new distribution center, the company evaluated five contact center solutions. They wanted to avoid hidden scripting languages because they would require them to rely on the vendor for even small changes. After evaluating leading contact center solutions, JJ Food Service Limited selected Cisco IP Contact Center (IPCC) Express Edition - a single-server, integrated contact-center-in-a-box that provides independence in agent location, improves agent scalability, and provides powerful Automatic Call Distributor (ACD) features.
| Publisher | Cisco Systems | File Format | |
|---|---|---|---|
| Date Published | May 2006 | ||
| Format | Case Studies | ||
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