Resources Mgmt. White Papers
A Leading Automotive Manufacturer Implements Innovative HR Programs with mySAP ERP Human Capital Management
Overview Volkswagen AG, the famous German auto manufacturer, turned to mySAP ERP Human Capital Management (mySAP ERP HCM) to manage its Innovative Personnel Service (IPS) project. The challenge was to implement this innovative HR program, with the objectives being to realign personnel administration time management and payroll process, and shift decision-making to local units. After making the decision for the SAP solution, SAP consulting seemed like the ideal implementation partner. Volkswagen gives special credit to SAP consulting's HR experts for the project's success.
| Publisher | SAP | File Format | |
|---|---|---|---|
| Date Published | February 2005 | Downloads | 27 |
| Format | Case Studies | ||
| Topics | |||
The Journey Along an Information-Led Transformation
A shift is underway from simple automation to business optimization, and information is at the center of it. Information, when aligned with your business strategy, holds the key to driving profitable...
Best Practices for Translating Customer Satisfaction into Revenue
Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a...
Support Strategies: Customer Experience Management
Customer experience is the most powerful tool available today for distinguishing your company from competitors ? each contact with the customer offers an opportunity for strengthening your relationships by delivering...
3 Strategies for Reducing IT Support Costs
As companies brace for more bumps in the economic downturn, many organisations are indiscriminately cutting costs. To ensure a seamless transition into the post-recession market, however, slashing and burning is...
Forrester Strategies for Assessing IT Business Satisfaction
If you aren't assessing customer satisfaction you are overlooking a potential goldmine. This valuable data is crucial to creating a successful IT strategy. But where do you start? This new...



