Managing Your ITIL Compliance and Process Improvement Initiative
Overview This webcast explains why one should consider going beyond conventional weapons of project management (Excel Spread Sheets, MS Project etc.), and embrace the power of automation to drive ITIL compliance initiatives. The complexity of this effort at every level requires an automated workflow that incorporates the ITIL framework, task management, dependency checking, triggered communication, and dashboard views for management at key levels. These concepts will be discussed in the webcast and demonstrated from a PMO perspective, utilizing MKS Integrity Manager.
| Publisher | MKS | ||
|---|---|---|---|
| Live Date | 19th April 2006 01:01 BST | ||
| Format | Webcast | ||
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