ITIL Basics - Configuration Management

Overview Configuration Management is the implementation of a database (Configuration Management DataBase - CMDB) that contains details of the organization's elements that are used in the provision and management of its IT services. This webcast provides information on ITIL Configuration Management.

Further White Paper Details
Publishernextslm.org   
Live Date19th April 2006 01:01 BST
FormatWebcast   
Topics
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