Breakthroughs in Training Non-Technical Users with Web Conferencing

Overview Training non-technical users on new technology can be a real challenge, especially in fields such as healthcare, where users may be highly skilled in their profession but not necessarily comfortable using software. Cyndi Young, an engineering manager at First Insight Corporation, has found a way to train more customers on her company's practice management and electronic medical records management software with fewer training issues and without ever having to leave her office. How does she do it?

Young relies on Citrix® GoToMeeting™ Corporate, an easy-to-use Web conferencing service that helps overcome the challenges that non-technical users face when learning new systems. GoToMeeting Corporate's "simpler is better" approach to technology allows students to focus on the subject being taught, instead of the tool delivering the content.

Attend this 30-minute Webcast to learn how Young increased enrollment, reduced the need for future support calls and cut travel expenses by employing our easy-to-use Web conferencing solution.

At this Webcast you will:

  • Learn how Web conferencing tools not only can save you money on travel costs, but also improve your training methods
  • Discover how online training can become a profit center for your business
  • Find out why an easy-to-use Web conferencing solution can make your training sessions more effective



Further White Paper Details
PublisherCitrix Online   
Live Date14th December 2005 00:00 GMT
FormatWebcast   
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