White Papers

Complimentary Analyst Report

• Tags:
• gartner,
• automate,
• findings,
• recommendations

Overview Read key findings and recommendations in Gartner's "Predicts 2006: Collaboration Comes of Age"

"It is the ecosystem, not the enterprise, that the IT function must serve." A recent Gartner survey found that 78 percent of 280 IT professionals responsible for workplace technologies indicated that support for inter-enterprise collaboration was critical to them.

Business applications such as supply chain management systems capture, support and automate the formal or transactional collaboration part but do less of a good job in supporting the social context of those transactions - such as handling exceptions that need human "lubrication."

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