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Why Outrigger Hotels and Resorts Has No Reservations about Using a Hosted Call Center Service
Overview
Take 2½ minutes to view this short but informative video testimonial from an Echopass customer. It features Bill Peters, VP of Reservation Services for Outrigger Resorts and Hotels, who discusses the great results his company has seen since it began using the Echopass Advanced Call Center On-Demand service. Find out what Outrigger was looking for when it decided to replace its premise-based automatic contact distribution (ACD) system, and why the company is so thrilled with Echopass' sophisticated yet affordable contact center services.
Note: You will need Macromedia Flash Player to view this content. Just click the "View this now" button and then click "Get Flash" to download the player.
| Publisher | Echopass | File Format | Webcast |
|---|---|---|---|
| Date Published | March 2006 | Downloads | 4 |
| Format | Case Studies | ||
| Topics |
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