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Kodak Captures Seamless Customer Service Solution

Overview When the Kodak EasyShare Gallery needed a way to satisfy its increasingly complex customer care requirements, it implemented a combination of always-on call center services and voice self-service solutions. This Echopass case study highlights the benefits that Kodak has realized by utilizing a hosted call center solution and explains why the company's integrated support platform is benefiting its customers and agents alike.

Further White Paper Details
Publisher	Echopass	File Format	PDF
Date Published	March 2006	Downloads	2
Format	Case Studies
Topics	N/A

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