Unified Communications White Papers
With Cisco Unified Communications, Warner Pacific Insurance Services Has Improved Client Service and Reduced Teleworking Costs
Overview With operations throughout California and Colorado, Warner Pacific Insurance Services provides insurance agents and brokers with tools, resources, and support to represent a wide selection of medical, dental, vision, life and other specialty insurance products. When Warner Pacific added a second building to its headquarters, in 2004, it decided to replace its PBX system, which otherwise would have needed an expensive capacity upgrade. The company decided to take advantage of the opportunity to consolidate its previously separate systems for voice, voicemail, and data into a single unified communications system. The company uses Cisco Unified CallManager for call processing, Cisco Unity Voicemail, Cisco Unified MeetingPlace for conferencing, and Cisco Unified MobilityManager with Cisco Mobile Connect.
| Publisher | Cisco Systems | File Format | |
|---|---|---|---|
| Date Published | March 2006 | ||
| Format | Case Studies | ||
| Topics | |||
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