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Middlesbrough Primary Care Trust Expands IT Service Desk With Hornbill's Supportworks

Overview Hornbill Systems was selected to supply software for the new IT Services support desk for Middlesbrough Primary Care Trust. Hornbill's Supportworks has been installed and will support 1,800 staff covering all disciplines ranging from district nurses, clinical staff, doctors, specialists such as physiotherapists and general practice staff. Supportworks will enable the transition from a purely technical support helpdesk to an IT Services support desk which will provide first line contact for all the new systems to be introduced under the National Programme for Information Technology. Hornbill's Supportworks was selected for its ease of use and for its web-based functionality.

Further White Paper Details
PublisherHornbill Systems File FormatHTML
Date PublishedMarch 2006 Downloads1
FormatCase Studies   
Topics
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